Three months have passed since you set performance goals for your team. As you reflect on the accomplishments of the quarter, you’re left underwhelmed. You know that you have a good team of people behind the mission, but you’re not sure how to assess the value of all the hard work they’re doing. In order to keep the team focused and motivated, you know you could have a more organized system. While meeting with an executive coach is always the best plan of action for determining the way forward for your specific team, here are five things to measure to understand the progress your team is making.
Individual Performance Metrics
Individual contributions add up to the whole picture of your team. For example, if your inside sales rep isn’t bringing in any new leads, it will be difficult for them to go after new deals, and overall, difficult for the whole team to be successful. Negotiating goals with individuals is the first and most important step in this area.
Team Performance Metrics
Metrics that reflect collective achievements are another way to understand the progress your team has made. Collaboration and synergy are crucial components of a high-performing culture. Maybe your foundational measurement is the number of solutions that your team was able to identify and implement. Or, perhaps, it is the completion of a complex, team project. Whatever you measure, ensure that all members have the opportunity to contribute.
Metrics for Employee Development
Training and skill enhancement metrics are crucial for ensuring the growth of your employees and, therefore, your organization. Give your people incentive to learn more about the industry, new systems and the latest research. In doing so, you’ll gain enthusiasm, drive and new perspectives for your organization.
In summary, implementing effective performance metrics involves setting clear and specific objectives for all the people involved, whether they fall into the category of individual, team or development. Ensuring that metrics represent all three categories could be the key to growing the business.
If you’d like to increase the productivity of your team, meeting with an executive coach to come up with a plan is your next step. Crosworks offers a free introductory call, which can give you an idea of the process and goals of working with a coach. Help your organization move forward this year by scheduling that call today.