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How the Pandemic Shaped the Future of the Workforce 

Pandemic-era restrictions may be long gone, but the effects of the pandemic will be felt for much longer within the workforce. From demands for remote work options to changing expectations in job roles and erosion of social skills among younger workers, there are many new challenges that organizations face as they redefine“normal” operations.

Remote Work

The pandemic has brought about a significant shift in the way we work, with remote work becoming the new norm for many.  It proved that remote work is not only possible but can be just as effective as working in a traditional office environment. Additionally, remote work has allowed people to work from anywhere, which has opened up new opportunities for businesses to tap into a wider pool of talent. This has also led to increased flexibility in work schedules, allowing employees to better manage their work-life balance. Overall, the pandemic has helped to accelerate the adoption of remote work and has shown that it is a viable option for many businesses and employees alike.


Evolving Expectations for Employees 

As employers struggle to fill essential positions, they are adopting the process of quiet hiring, or internal talent mobility, to expand and upskill existing employees and fulfill current needs and goals. This practice can benefit both employers and employees, as it reduces the need for external talent acquisition and allows employees to grow their skills and explore new opportunities within the same organization. 

Gaps in Social Skills 

One of the most lasting impressions that the pandemic has left on the workforce is the erosion of social skills, which was a result of extended periods of social isolation. Gen Z has been hit the hardest, as they now are entering the workforce and see and feel that they lack the soft skills needed to thrive. This is likely the first time that they have needed to work long hours in an in-person environment or speak publicly in front of crowds. However, it isn’t just Gen Z that’s had a shift in social skills—employees across generational divides have felt the effects of losing social stamina, lack of networking, and less connection overall with co-workers.  

Focus on Sustainability 

Naturally, people are familiar with sustainability as a concept of environmental stewardship to reduce demand for natural resources. Additionally, in the post-pandemic landscape, sustainability also often refers to the sustainability of talent. Employers are increasingly recognizing the need to nurture their employees’ physical and mental well-being to reduce burnout and increase talent retention. Programs such as counseling, hybrid work schedules, increased paid leave and more flexible work schedules are all sustainability strategies to consider in the workplace. 

Work-Life Balance

If you are struggling to keep up with pandemic-fueled changes in the modern workplace, Crosworks can help your organization get back on track with leadership training, team engagement and onboarding services. Learn more about our programs by talking with our experienced career and talent strategists today. 

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