You’ve planned a golf outing with your team. One of your team members seems distant and short. You wonder why, because, in your opinion, this is fun! Who wouldn’t want to compete with one another casually, talk about things other than work, and be outside on a beautiful day, right?
Most of us know that there’s not a one-size-fits-all approach when it comes to leading people. But what does that look like in reality? The most effective leaders understand people and interact with them according to THEIR needs and preferences. This understanding ultimately leads to higher levels of engagement within your organization. What goes into understanding individuals? Let’s dive in.
Learn their communication style
Start by identifying their communication style. Be observant and listen closely. Notice not only the words and phrases they use, but the intent behind what they say, their body language, and the tone of their written communication. Are they direct and to the point? Do they tend to beat around the bush? Pay close attention to their reactions during your conversations – what seems to resonate and what doesn’t? Do they prefer to be taught by being shown rather than by listening to a lecture?
Learn how they receive praise
Some people on your team might be all for a bowling or golf outing, others may prefer to stay home and have a videogame competition. Knowing the interests of your team members gives you more data to consider when planning team-building activities. It also gives you an understanding of how to encourage and motivate. Do they light up when you give them public praise? Or a note with encouraging words? Or a gift card to Starbucks?
Learn what makes them tick
Some people operate best through numbers and logic, others through socioemotional means. Discovering what makes each team member tick can be complicated, but once you know, it can be a valuable tool for helping them reach their full potential.
Communication style, interests and individual definitions of purpose are all helpful things to consider when leading a team of individuals. After each interaction with a team member, make notes of your observations. What are the results of these considerations? A team that trusts your leadership, knows the tasks at hand and feels valued. To understand these aspects, consider asking your team members to complete personality and skill assessments. No matter what, make time for regular one-on-ones and take detailed notes of your findings. Not sure what to look for to determine individuals’ needs? Meet with one of our executive coaches. They can give you practical steps to observing your team’s nuanced personalities and interests.