SUCCESS STORIESJust a few real life stories of Crosworks' clients making a successful transition.
Outplacement for Accounting Professional
Wendy’s and Tim Horton’s made the tough decision to cut staff and consolidate their accounting operations in the Canada office. They turned to Crosworks to ease the transition for a loyal, senior employee—a 63-year-old who had been with the company more than 20 years. Tailoring our Outplacement Services to the needs of both employer and employee, we provided career assessment and counseling, developed a targeted plan, and guided the accounting professional in creating her resume and other personal branding materials. Thanks to her strong background and our step-by-step process, she secured an equivalent position at Big Lots (where she also teaches classes at the company fitness center).
Cafeteria Mom to Sales Executive: Re-Entering the Workforce
She relocated with her family to Columbus and chose to stay home while her kids were young. Now, 8 years later, this former media sales professional was looking to re-enter the workforce, preferably in a creative field. But, how should she go about it? Taking this client through our Job Search Strategies, Crosworks helped her review previous accomplishments, analyze her skills, and develop a positioning—a vision of her current self—she could confidently promote. Combining this with our contacts in the local market of “creative business people,” she found, interviewed for and landed a sales job with an event planning firm.
Franklin County Children Services: Realigning Resources
This health and human services agency assists nearly 30,000 children and their families each year. Complicating their staffing situation, government policy dictates certain role placements based on seniority. When a division manager saw conflict escalating between supervisors and the team, she called in Crosworks. Through a customized, two-part Team Effectiveness workshop, we used the Birkman Method to counsel each individual and identify unproductive behaviors within the group. Through a combination of independent and team work, we helped each team member gain an understanding of themselves, how they relate to others on the team, their needs and expectations in the workplace. As a result, three different supervisors concluded—on their own—they were not a good fit for management responsibilities. They voluntarily moved out of the roles, were happier as a result and the division started functioning much more effectively... all while upholding the agency’s employment policy.
20-Something Makes a Move
Still in the early stages of her media communications career and with no family commitments yet, a young woman who yearned for the big city lifestyle decided it was “now or never.” But, she knew this kind of transition takes planning so came to us for help. Crosworks performed our Career Assessment & Appraisal, reviewing her skills and experiences (both career-related and prior), and put together a strategic plan. A key part of her plan included how to develop her Chicago network based on building out from the contacts she had made in her local market. She relocated successfully, securing a media job in her preferred location.
Physician Taps Into Technology
He got into medicine to help people. But for this physician in his late 30’s, that was increasingly becoming a challenge. With a caseload of 4,000 patients a year, plus hours of accompanying paperwork, he was working longer days, getting less fulfillment, and sacrificing time with his wife and 2 young kids. He came to Crosworks for help. Through our Career Assessment & Appraisal—including the Birkman Method Assessment—the physician realized he was drawn to process-oriented work, and had a particular interest in electronic medical records. From this insight, we developed his strategic career plan which utilized his natural strengths and interests and helped him secure a position with a leading electronic medical records company. The physician says, “Now I’m helping millions of patients, and I can still be home to meet the kids’ school bus.”
Lifeline of Ohio: Success Through Effective Teamwork
To raise awareness and promote organ donation, independent non-profit Lifeline of Ohio developed The Green Chair event. This event centered around donor families, recipients, and others affected by the cause and allowed them to share their personal stories. The event was not only emotionally charged, but logistically complex including: non-stop programming for 24 hours, an outdoor venue (rain or shine), unscripted public participation, media representatives on-site, volunteers to coordinate, educational materials to distribute, and one chance to solicit support. The staff desperately needed to be prepared. Through an intense facilitation and planning session (part of our Team Effectiveness services), we helped the group anticipate hurdles, develop contingencies, divide responsibilities based on individual strengths, and be ready to execute. The team performed flawlessly and the event went so well that it’s become the centerpiece of the organization’s annual outreach.
Family Business: Right Environment Improves Performance
At a family-owned auction and appraisal company, the phone calls and correspondence came from all quarters—buyers and sellers, fine art collectors, attorneys, estate executors, trust officers, and educational institutions. The company needed receptionist help, so the owners tapped a dependable, long-time, high performing employee. But, as soon as she moved into her new role her productivity plummeted. Crosworks was brought in to provide Career Coaching services. Using the Birkman Method, we determined the employee’s ideal work environment as quiet and solitary, with minimum disruption and structured and routine tasks. The owners moved her back to her original physical environment and the employee was back on a path of excellence, productivity and personal fulfillment.
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