The Dos and Don’ts of Managing Remote Employees
If you’re a manager who oversees a remote team, you may wonder how you’ll be able to effectively manage those employees when you don’t see them every day. Managing remote employees presents its own rewards and challenges, and there are some specific dos and don’ts that can help you get a handle on the best way to work with your remote team.
Do Communicate Clearly
When you’re managing a remote workforce, clear communication is essential to make sure your team knows what they’re supposed to be doing and how. Take the time to write clear directions for any tasks you’re assigning, and make sure your employees know where to find answers to any questions they have. Let your team know the best way to reach you, whether that’s email, Slack, or text message. Encourage questions from your remote team workers so they feel comfortable reaching out to ask about anything.
If you feel uneasy about trusting a remote worker, they might not be the right person for the job—or you might be micromanaging. Once you’ve established boundaries around the tasks that need to be done, including due dates, let your team members do their jobs without obsessively checking on them. If the due date for a project is tomorrow, why are you pinging them the day before to check on their progress?
Do Clearly Define Outcomes and Expectations
Let your remote workers know exactly what’s expected of them and when it’s due. If you have specific processes that must be followed, outline those in detail and give new employees written documentation to follow. In positions that have milestones or deadlines applicable to the job being done, it’s critical to note these dates well ahead of when they occur.
Treat People the Way THEY Want to be Treated
Overall, remember that one size does not fit all. Some people will need more 1:1 conversations while other will appreciate opportunities to connect with their teammates in person. Some people will want more specific instructions or opportunities to speak up while others prefer freedom from close control or time to think before being called on. Get to know each person and give them a safe way to express what they need from you and the organization.
The professional team at Crosworks can help you engage and recruit and retain talented employees, whether they’re working remotely or in person. Contact us today to schedule a free consultation.